Amex Card

VIETCOMBANK CASHPLUS PLATINUM
AMERICAN EXPRESS ® CARD

ENJOY COMPLIMENTARY GREEN FEES
AT SELECTED GOLF CLUBS IN VIETNAM, ALL YEAR LONG

Terms & Conditions Apply

GOLF CLUBS

Ho Chi Minh City

Long Thanh Golf Club

Phước Tân, Bien Hoa, Đồng Nai, Vietnam

Vietnam Golf & Country Club

The Club House St. Ward, Hoàng Hữu Nam, Quận 9, Hồ Chí Minh, Vietnam

Taekwang Jeongsam Country Club

Đảo Ông Cồn, tt. Hiệp Phước, Đại Phước, Vietnam

Hanoi

Dong Nai Golf Resort

Quốc lộ 1A, Trảng Bom, Đồng Nai, Vietnam

Chi Linh Star Golf & Country Club

Thái Học, Chí Linh District, Hai Duong, Vietnam

Phoenix Golf Resort

Lâm Sơn, Lương Sơn, Hoa Binh, Vietnam

Da Nang

Laguna Golf Lang Co Club

Lộc Vĩnh, Phú Lộc, Thua Thien Hue, Vietnam

Montgomerie Links Vietnam

Điện Ngọc, Điện Bàn, Quang Nam Province, Vietnam

Ba Na Hills Golf Club

Thôn An Sơn, Hoà Phú, Hòa Vang, Vietnam

GOLF COURSE BOOKING FORM


VIETCOMBANK CASHPLUS PLATINUM AMERICAN EXPRESS CARD INFORMATION


   

PLAYERS INFORMATION & FEES

Handicap (Required for all Golf Clubs)
Green Fees
Buggy Fees
Caddie Fees
Total (Taxes Included)


TERMS AND CONDITIONS

The Golf Benefit

  • Basic and supplementary holders of the Vietcombank Cashplus Platinum American Express® Card issued by Vietcombank in Vietnam (“Eligible Card”, such holders, “Eligible Cardmembers”) can enjoy complimentary green fees at participating golf clubs (“participating Golf Clubs”) in Vietnam on weekdays and weekends (the “Golf Benefit” or the “Program”), subject to the terms and conditions below.
  • The Golf Benefit is made available by Vietcombank to Eligible Cardmembers and is not a direct offer by the participating Golf Clubs.
  • The Golf Benefit is available only to Eligible Cardmembers.
  • Eligible Cardmembers shall make bookings to play at a participating Golf Club (“Golf Bookings”) through https://americanexpressvietnam.greengolf.biz (the “Platform”).

Golf Bookings

  • Eligible Cardmembers will not be granted access to the participating Golf Clubs or enjoy the Golf Benefit without first booking through the Platform.
  • Eligible Cardmembers shall fill in the following details in the booking form:
    • - Name of Cardmember
    • - Email address
    • - Mobile number
    • - Credit Card number
    • - Expiry date
    • - Selected Golf Club
    • - Alternative Golf Club in case their first choice if not available
    • - Preferred tee time and alternative tee time
    • - Date of Golf game and alternative date
    • - Cardmember’s and guests handicap
    • - Name of guests
    • (i) Eligible Cardmembers will receive a response to Golf Bookings received before 2:00pm Vietnam time / 3:00pm Singapore time on the Platform within 24 (twenty four) hours; and
    • (ii) Eligible Cardmembers will receive a response to Golf Bookings received after 2:00pm Vietnam time / 3:00pm Singapore time on the Platform within two (2) working days (weekends and public holidays not included);
    • Acceptance of all Golf Bookings, pairings and changes to tee times will be at the discretion of the participating Golf Clubs and are subject to availability.

  • Bookings may not be made more than one (1) month in advance from the date of play and Eligible Cardmembers may not place the next booking until the current golf game has been played.

Fees:

  • Eligible Cardmembers and their guests shall pay for buggy fees, caddie fees, taxes, turfmate fees, locker fees and insurance at normal published rates and any other fees, where applicable, at the participating Golf Club (“Golfing Fees”).
  • Guests shall be charged fees at the walk-in Green Fee rate at all the participating Golf Clubs (“Guest Green Fees”).
  • Eligible Cardmembers shall pay the Guest Green Fees and Golfing Fees of their guests with their Eligible Card.
  • Weekday (Monday to Friday) bookings must be made at least four (4) working days in advance.
  • Weekend (Saturday to Sunday) and public holiday bookings must be made at least six (6) working days in advance.
  • There will be an administration fee of VND 230,000 / USD 10 for any changes made to the confirmed Golf Bookings, such as amendments to tee-time, change of date of play/and/or change of golfer's names on confirmed bookings. Changes can only be made based on availability. Cancellation fees will be charged directly to the Eligible Card.
  • By making a Golf Booking, Eligible Cardmembers agree that all payments for Guest Green Fees and Golfing Fees for the Eligible Cardmember and his/her guest(s) must be made upon booking and charged to the Eligible Card.
  • Bookings are subject to availability. Rates are subject to change without notice.
  • All charges will be made in local currency VND.

Dress Code:

  • A dress code applies which prescribes neat golf attire to be worn at all times. Soft spikes are required at all golf courses and all guests are to adhere to normal golfing etiquette, including but not limited to speed of play and cart usage.

Conditions:

  • The Program is valid on weekdays and weekends.
  • There is a minimum of two (2) golfers per flight on weekdays and three (3) golfers per flight on weekends (subject to pairing and a participating Golf Club's minimum golfer requirement flight for booking).
  • There must be one (1) Eligible Cardmember and a minimum of one (1) guest in a flight.
  • Golf bookings are subject to availability.
  • Eligible Cardmembers and guest/s must have valid handicap and golf insurance policy. The participating Golf Club may require golfers to produce their Handicap card upon registration.
  • A participating Golf Club member cannot make a booking directly at the Club and transfer the confirmed tee-time to an Eligible Cardmember.
  • Green Golf will not process any bookings on behalf of a participating Golf Club member who is not an Eligible Cardmember. A participating Golf Club member will have to contact the participating Golf Club personally to be paired up with an Eligible Cardmember.
  • Green Golf reserves the right to replace any of the participating Golf Clubs that do not wish to be part of the Program with one of equal or better standing with the prior written approval of American Express. Any replacement Golf Club will be of equal or better quality and standing than the replaced participating Golf Club. Any such replacement of Golf Club approved by American Express shall be deemed a participating Golf Club.
  • In the event of any change in the list of participating Golf Clubs under the Program for any reason, Green Golf shall procure for a replacement Golf Club of same ranking or higher.
  • This Program is applicable to Eligible Cardmembers, whose Eligible Card Account is in good standing and regularised (not in default or not cancelled for whatever reason). This program is not transferable.
  • The Program offered to Eligible Cardmembers is not to be regarded as a regular golf club membership.
  • The Program provides for a valid golf course access only. Eligible Cardmembers and/or their guest(s) will not have access to the other facilities at the participating Golf Club.
  • The Program benefits may not be utilised in conjunction with any events, social games or tournaments or other promotions.
  • In addition to these terms and conditions, the respective participating Golf Club’s terms and conditions will also apply.
  • By participating in the Program and using the benefits/privileges offered under the Program, Eligible Cardmembers are deemed to have agreed to these terms and conditions and to any change, modification, addition, deletion and variation thereto.
  • These terms and conditions shall prevail over any provisions, representations or warranties contained in any other promotional or marketing materials advertising or promoting the Program or the benefits/privileges offered under the Program.

Cancellation Policy:

  • Any changes and cancellation for weekday bookings must be made at least three (3) working days, prior to the tee-off date.
  • Any changes and cancellation for weekend or public holiday bookings must be made at least four (4) working days, prior to the tee-off date.
  • Cancellation and administration fees shall be applied for any cancellation or amendment to bookings and will be charged directly to the Eligible Card.
  • There will be no rain check (i.e. no refund or rescheduling of tee-times in the event of a golf game cancellation due to bad weather). In the event that it is raining, the Golf Captain has to announce that the game cannot be played before cancellation of golf game may be processed. Cancellations made by an Eligible Cardmember without the Golf Captain’s announcement will not be processed.

Cancellation Policy - Weekdays:

  • The (a) and (b) options is Mandiri's Terms and Conditions. Please change it to Amex's Terms & Conditions:
    • a) 50% of the total chargeable amount* will be charged for cancellations made two (2) working days before tee-off date;
    • b) 100% of the total chargeable amount* will be charged for cancellations made one (1) working day before tee-off date, no-show or late arrivals**

Cancellation Policy - Weekends/Public Holidays:

  • Any changes or cancellations for weekend golf bookings must be made at least four (4) working days, prior to the tee-off date.
  • The following cancellation charges will apply to Eligible Cardmembers and their guest(s):-
    • a) 50% of the total chargeable amount* will be charged for cancellations made three (3) working days before tee-off date;
    • b) 75% of the total chargeable amount* will be charged for cancellations made two (2) working days before tee-off date;
    • c) 100% of the total chargeable amount* will be charged for cancellations made one (1) working day before tee-off date, no-show or late arrivals**
    •     * Total chargeable amount includes walk-in or public green fee, buggy fee, caddy fee, turfmate fee, insurance and locker fee at normal published rates at the participating Golf Clubs where applicable. The Golf Benefit for Eligible Cardmembers does not apply to cancellation. Cancellation charges may vary from one participating Golf Club to another.
    •     ** Late arrival is when the golfer arrives late of the participating Golf Club and the tee-time has passed. It is the participating Golf Club's discretion to allow the golfer to play at a later tee-time subject to availability. However, if the participating Golf Club does not allow or there is no availability, the golfer is subject to full cancellation charges (the walk-in green fee rate shall apply without application of the Golf Benefit).

GREEN GOLF ONLINE PRIVACY STATEMENT

This privacy policy was last updated 18 April 2018.

Welcome to Green Golf Holdings Pte Ltd (“Green Golf”, “we” or “us”) website, social media page or application (“Platforms”). Please read below to learn how we collect, protect and use your data when you interact with us through this Platform.

Please note that this document contains the privacy policy for the Platform only. The Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the Platform is advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any information that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

What is in this online privacy statement?

Green Golf collects information to process your golf bookings, be able to contact you so that we can service you better. Where necessary, we may share just your name, the first 6 digits of your Card number and golf booking details with American Express and Vietcombank, for servicing purposes. This helps us to improve our services and the way we communicate with you.

We know that privacy is important to you and we strive to be as open and transparent as possible in how we serve you.

We conduct our business in compliance with the Singapore Personal Data Protection Act, 2012 (PDPA) and have implemented additional measures to protect your personal information.

Green Golf’s Data Protection Policy aims to help you understand how we collect, use, share and protect your personal information and the choices that are available to you.

When we provide Green Golf services to you, we may also give you specific additional details about how we will use your personal information.

This online privacy statement applies to Green Golf websites, online applications that run on smart phones, tablets, and other mobile devices (“apps”) as well as your use or access of any of our online services or content that link to this statement.

You may not use the Platform if you (a) do not agree to these terms, (b) are not the older of (i) at least 18 years of age or (ii) legal age to form a binding contract with Us, or (c) are prohibited from accessing or using the Platform or any of its contents, goods or services by applicable law. If you are a minor i.e. below the age wherein you can form a legally binding contract under applicable law, you may use the Platform only with the involvement of a parent or guardian.

Since we may change this online privacy statement, we recommend that you check the current version available from time to time. If we make changes to this statement, we will update the "Effective Date" at the top of this page.

What information does this online privacy statement cover?

This online privacy statement describes how we may collect, use, share, and keep information that we get about you online. We gather Online Information that we receive from you when you:

  • Visit or use our websites or apps
  • Participate in the online programs we offer with our business partners
  • Receive or reply to electronic communications from us;
  • View or click on our ads or other online content; and
  • Interact with us through social media websites and other websites and apps.

What information do we collect online and how do we collect it?

We collect Personal Information (information which can be used to identify an individual) such as

  • Name
  • Contact information (such as email, phone, and mailing address)
  • First 6 digits of your Vietcombank Cashplus Platinum American Express Card
  • Location information

We may collect Personal Information when you choose to provide it to us through the Platform, as well as through other sources, such as joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, and from other third parties:

  • Fill out an online form or survey, when you book golf with us;
  • Fulfill your requests and respond to your questions;
  • Register, log into or update the settings on your account using our online services;
  • Register or enroll in our services;
  • Register for a marketing offer;
  • Buy something on our websites or apps; or
  • Conduct data analysis, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

We also collect or compile other information about you (such as enrolment numbers or demographic group information) on an aggregated and de-identified basis. We may use or share any other information with third parties for any lawful purpose.

This Platform may use cookies and other web tracking technologies placed by us, or companies providing services to us for the same purposes as we use Personal Information, as described in this Policy.

You can configure your browser to reject cookies, or to notify you when a cookie is set. However, if you reject cookies, the Platform may not operate properly.


How do we use the information we collect about you?

We primarily use this information to provide the Platform and related features to you and to

  • Fulfill your requests and respond to your questions or bookings
  • Send administrative information to you, such as changes to confirmation or changes of bookings, our terms, conditions, and policies.
  • Administer promotions in which you choose to participate
  • Facilitate social sharing functionality
  • Analyze and monitor Platform usage and to make improvements
  • Help secure the Platform, prevent fraud and enforce our policies
  • Personalize our Platforms for you
  • Contact you about other Green Golf services or those of our affiliates or other third parties, if you agree
  • Perform other activities with your consent
  • Conduct data analysis, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

How do we share your information?

We will only share Personal Information collected through the Platform as described in this policy. Specifically, we may share your Personal Information

  • To comply with law or other legal obligations such as responding to subpoenas, including laws and other legal obligations outside your country of residence
  • To respond to requests from public and government authorities including public and government authorities outside your country of residence
  • To protect our rights, operations or property, or that of our users
  • To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Platform’s terms and conditions

How you can access and edit your Personal Information

Our Platform allows you to review and edit Personal Information that you entered. Otherwise, you may contact us at the email address at the bottom of this policy to request access to or that we update, or correct the Personal Information collected by our Platform. Please note, that consistent with local law, Green Golf may retain your Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements. Please note that we are not responsible for permitting you to review, or for updating or deleting Personal Information that you provide to a third party, including any app, social media platform, or wireless service provider.


How we treat your Personal Information

You agree that any information provided by you may be disclosed to and used by the following parties for processing, servicing or marketing purposes, such as:

  • with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests;
  • with our Service Providers, regulatory authorities, and governmental agencies to detect and prevent fraud or criminal activity, and to protect the rights of Green Golf or others;
  • within the Green Golf Family of Companies;
  • with our Service Providers who perform services for us and help us operate our business (we require Service Providers to safeguard Personal Information and only use your Personal Information for the purposes we specify);
  • with financial institutions or Co-brand Partners with whom we jointly offer or develop products and;
  • for specific products or services, when you have given your consent.

How we handle Aggregated Information and De-identified Information

Aggregated Information or De-identified Information does not identify you individually; it helps us to analyze patterns among groups of people. We may share Aggregated Information or De-identified Information in several ways, for example:

  • for the same reasons as we might share Personal Information;
  • with Business Partners to help develop and market products or services and present targeted content, including Targeted Advertising; or
  • with Business Partners to conduct analysis and research about customers, website and app users.

How do we keep and safeguard your information?

We use administrative technical and physical security measures to protect your Personal Information. These measures include computer safeguards and secured files and facilities. We take reasonable steps to securely destroy or permanently de-identify Personal Information when we no longer need it. We will keep your Online Information only as long as we must to deliver our products and services, unless we are required by law or regulation or for litigation and regulatory investigations to keep it.


What are your Choices?

You can choose not to provide us Personal Information when you use the Platform. However if the information request is not identified as optional and you choose to not provide required Personal information, then you may not be able to use the features of the Platform.


Listing Policy

You agree to adhere to the following rules/guidelines while posting or uploading any information onto the App:

  • The information/content uploaded by you shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing.
  • Further you shall not infringe any intellectual property, trade secret, or other proprietary rights or rights of publicity or privacy of any third party.
  • The information uploaded by you not contain any viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage or detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
  • You shall not be allowed to libel anyone or include hate, derogatory, slanderous speech directed at individuals or groups. You should not advocate violence against other users or individuals or groups.
  • You shall not publish or upload any information that is obscene in any form, including, but not limited to audio/visual form.

Third-Party Links And Content

Our App contains links to content maintained by third parties that we do not control. We are not responsible for the privacy practices of these third parties, and we recommend that you view the privacy policies of each service provider, and view the terms of conditions of such service.


What are your choices about how we market to you?

We do not send out any marketing communication.


Do you have questions about the online privacy statement?

If you have questions or comments about our privacy practices, or wish to contact us, or wish to withdraw your consent to the collection, use or disclosure of your personal data for any purpose by Green Golf, please mail us at:

Data Protection Officer
Green Golf Holdings Pte. Ltd.
11 Collyer Quay, The Arcade
#17-20
Singapore 049317

You may email us at customerservice2@mobicom.com.


Contact Us




Email: customerservice2@mobicom.com
Tel:


American Express is a registered trademark of American Express. This Card is issued by Vietcombank pursuant to a license from American Express.

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